Terms of service

The following Terms of Use apply to the websites offered by Lift Your Vision GmbH and/or its subsidiaries as well as the associated services (collectively referred to as "Lift Your Vision GmbH Sites"). These General Terms of Use may in a specific case be supplemented, modified or replaced by additional terms and conditions, e.g. for the purchase of merchandise. You are deemed to have accepted the application of these Terms of Use at the time you log in or, where no special log in is required, at the time you start using a Lift Your Vision GmbH site.

Copyright and Other Intellectual Property Rights

© 2021 Copyright Lift Your Vision GmbH. All rights reserved. The content of the Lift Your Vision GmbH Sites, including, but not limited to, their web pages, programs, graphics, illustrations, audio, videos, scripts, texts as well as the arrangement of same on the Sites are subject to copyright protection and other laws protecting intellectual property.

The content of the Lift Your Vision GmbH Sites may not be used for commercial, business and/or public purposes, in particular it may not be copied, distributed, modified or made accessible to third parties. Any copies made of the content must contain aLift Your Vision GmbH copyright notice. Notices of protected rights may not be removed.

You may not post audio material on the Internet or in exchanges (peer-to-peer (P2P)) and are not permitted to engage in any other form of network data exchange.

 

Trademarks

Unless provided otherwise, all trademarks on this Website are protected trademarks of Lift Your Vision GmbH or one of its licensors. This applies in particular to brands, collection labels, logos and emblems.

No License

You are not granted an explicit or implicit license or any other right to use the content of the Lift Your Vision GmbHLift Sites unless you first obtain the written consent of Lift Your Vision GmbH or the respective licensor. Any improper use of the content is strictly forbidden and Lift Your Vision GmbH will institute civil and criminal proceedings in relation thereto.

Information Sent to Lift Your Vision GmbH

All comments, suggestions, ideas and other content which you send to or otherwise make available to Lift Your Vision GmbH (Information Sent) will be treated as non-confidential. Lift Your Vision GmbH is not obliged to treat the Information Sent confidentially. Lift Your Vision GmbH will be entitled to use and exploit the Information Sent free of charge.

Liability for Information Sent

You will be liable for ensuring that none of the information you send violates the rights of third parties, including, but not limited to, copyrights, trademarks, patent rights, business secrets, privacy or other personal rights or intellectual property rights. In connection with the aforegoing, you will be required to indemnify Lift Your Vision GmbH against all third-party claims, including the reasonable costs of legally defending its rights.

User Behaviour

You are prohibited while using the Lift Your Vision GmbH Sites (I) from inflicting damage on people (especially on minors) and from violating their rights of personality, (II) from behaving in a manner that violates public policy, (III) from sending content that is libelous, defamatory, obscene, insulting, pornographic or which glorifies violence or invades the privacy of another person, and (IV) from infringing industrial property rights or copyright or other proprietary rights and from advertising goods or services and from soliciting transfers of economic benefit.

User activities which are aimed at disabling the Lift Your Vision GmbH Sites or at least making their use more difficult are forbidden and may lead to Lift Your Vision GmbH instituting civil or criminal proceedings.

You are also prohibited from using the Lift Your Vision GmbH Sites for any purpose that is unlawful. In particular, you are not permitted to register third parties at the Lift Your Vision GmbH Sites for a subscription to a newsletter or similar publication (e.g. My Account) without their knowledge and express consent or to register them for a competition without their knowledge and express consent.

Lift Your Vision GmbH may block your access to the Lift Your Vision GmbH Sites at any time, including, but not limited to, where you breach your duties under these Terms of Use.

 

Shipping policy

 

1. ORDERING

 

When you have found the right item in the shop, you can select the desired article by clicking on it and placing it in the shopping basket. If you then continue to follow the order system and send off your order, you will immediately receive order confirmation by e-mail to the e-mail address you have specified. When the corresponding article has been sent to you, you will receive a further confirmation by e-mail. The article should reach you within a maximum of seven working days.

We make every effort to ensure that all the articles offered in the shop (and specified as being in stock) actually are available. However, it can happen that at the moment in which you place your order, the same article is also ordered by other shoppers and is therefore no longer available. You will be notified immediately; in addition, the invoice will be amended accordingly. 

2. MEANS OF PAYMENT

We accept the following payment methods:

Paypal

Kreditkarte

Klarna: Sofortkauf

Amazon Pay

Sofortüberweisung

Apple Pay

Google Pay

 

3. DELIVERY AND SHIPPING COSTS

At the end of the ordering the goods are handed over to the parcel service and sent to the delivery address you have specified. Shipping within Europe costs €4.99. All packages are insured against loss and damage.
 

 

Legal notice 

Disclaimer

Accountability for content The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents' accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).
 
Accountability for links Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

Copyright

Our web pages and their contents are subject to German copyright law. Unless expressly permitted by law (§ 44a et seq. of the copyright law), every form of utilizing, reproducing or processing works subject to copyright protection on our web pages requires the prior consent of the respective owner of the rights. Individual reproductions of a work are allowed only for private use, so must not serve either directly or indirectly for earnings. Unauthorized utilization of copyrighted works is punishable (§ 106 of the copyright law).
 

Refund policy

Revocation Instruction

Consumers are entitled to a revocation right according to the following standards, whereby a consumer is any natural person who completes a legal transaction for purposes that can neither be assigned to their commercial nor independently occupational activity:

1. Revocation Instruction

Right of Revocation

You have the right to revoke this contract without specifying reasons within fourteen days.

The revocation period is fourteen days starting on the day on which you or your named third party, who is not the consignor, took the last merchandise in their possession.

In order to exercise your right of revocation, you have to inform us (Lift Your Vision GmbH, Kistlerhofstrasse 70, Haus 2, 81379 München, Tel.: +49 (0)89 93909910) Email: customer_support@liftyourvision.com) through a clear declaration (for example, with a letter sent by mail, fax or email) about your decision to revoke this contract.

To comply with the revocation period, it is enough to send the notification about your exercising of your right to revocation before the expiration of the revocation period.

Consequences of Revocation

If you revoke this contract, we must repay all payments that we received from you, excluding delivery costs, immediately and at latest within fourteen days after the day on which we received the notification on your revocation of this contract. We will use the same method of payment for this repayment as you used for the original transaction unless something different is explicitly agreed upon with you; you will never be charged fees because of this repayment. We can refuse repayment until we have received the merchandise again or until you have provided proof that you returned the merchandise, whichever occurs earlier.

You must send or return the merchandise immediately and in any case at latest within fourteen days starting on the day on which you informed us of the revocation of this contract. The period is complied with if you send the merchandise before the expiration of the fourteen day period.

We will send you a DHL label for return shipping if your order value is over 20€, but we do not return the costs for sending the package to your address in the first place.

You only have to pay for any loss in value for the merchandise if this loss in value is due to an unnecessary contact with the merchandise on your behalf to inspect its properties, composition and functions.

Exclusion or premature expiration of the right of revocation.

The right of revocation does not exist for contracts for the delivery of merchandise that is not pre-assembled and for the manufacturing of which an individual selection or determination is needed from the consumer or which is clearly customized to the personal needs of the consumer.

General notes

Please keep the merchandise free of damage and contamination. Please send us the merchandise back in the original packaging with all accessories and with all packaging components. If necessary, use protective packaging. If you no longer possess the original packaging, please make sure the merchandise is protected sufficiently against transportation damage with suitable packaging.

Please do not send the merchandise "unfree" to us.

Please observe that the aforementioned sections 1-2 are not a prerequisite for the effective exercising of the right of revocation.